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If your product is within our 90 day warranty, you may submit a warranty claim. Before submitting a claim, please troubleshoot your device via the videos available on our Youtube channel.
If you are still having issues please contact: info@vapehoneystick.ca.
If you purchased your device through one of our distributors, please contact the shop where you bought it to get a replacement first. If the problem can’t be solved, please contact us to to submit a warranty claim and get help.
Before you submit a warranty claim please prepare the below materials:
- Your order number
- A picture of receipt or proof of purchase
- A video or picture to show product issue
We appreciate your patience while we try to resolve your issues!